1. What types of shoes and accessories do you clean?
We clean a wide range of footwear, including sneakers, leather and suede shoes, boots, heels, and sandals. We also care for accessories such as handbags and belts. Our team is trained to handle various materials, including leather, suede, nubuck, and fabric.
2. How does your shoe cleaning process work?
Our experts use specialized techniques and premium products to deep clean and restore your shoes. Each pair is carefully inspected, cleaned according to its material, and hand-finished to bring back its original shine and freshness.
3. How long does the cleaning process take?
Our standard turnaround time is 3 working days, depending on the condition and type of your shoes.
4. Do you offer doorstep pickup and delivery?
Yes, we provide convenient doorstep pickup and drop-off for your shoes, making the entire process hassle-free.
5. Can you remove all stains and odors?
We use professional-grade products to remove most stains and odors. However, some deep-set stains or persistent odors may not be fully removable. If any issues remain after cleaning, we will always update you.
6. Can you clean delicate materials like suede or nubuck?
Absolutely. We use specialized techniques and products for delicate materials such as suede and nubuck to ensure thorough cleaning without damage. For best results, we recommend avoiding liquid cleaners on these materials at home.
7. Do you clean laces and insoles?
Yes, laces and insoles are included in our standard service. Laces are soaked, scrubbed, and dried separately for optimal results.
8. Will the cleaning process damage my shoes?
Our cleaning process is gentle and tailored to each shoe type. While we take every precaution, very old or fragile shoes may be more susceptible to wear. If we notice any concerns, we’ll inform you before proceeding.
9. How can I get a price estimate for my items?
Getting a price estimate is easy. Simply send us pictures and details of the items you’d like serviced—including type, condition, and any specific requirements—via whatsapp on 9022251224. Our team will review your request and provide a rough estimate. A final quote will be shared after a physical inspection by our technical team.
10. Can you clean and restore vintage or limited-edition sneakers?
Yes, we specialize in cleaning and restoring all types of sneakers, including vintage and limited editions. Our team uses specialized techniques to preserve their unique characteristics and value.
11. Do you offer minor repair and touch-up services?
Yes, we do offer minor repairs and touch-ups. We’ll discuss your specific needs in detail on a case-by-case basis to ensure the best possible results.
12. How can I keep my shoes looking fresh between cleans?
Store your shoes in a cool, dry place.Use a water and stain repellent spray.Clean stains promptly to prevent them from setting.Air out your shoes regularly to avoid odor buildup.
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